Our Customer Service
The Customer Service of the Authority was set up with the purpose to provide
information to customers concerning questions about its own work and services
as well as the services of financial institutions operating in Hungary. The Authority
receives customer complaints and seeks to answer customers’ questions, however
it does not provide financial or investment advice and cannot disclose information
bound by secrecy.
Customer Service address: 1013 Budapest, Krisztina krt. 39.
it is easily accessible from Déli Railway Station – the terminal of metro line
2 or by tram 18, 59, 61 and 118 or by bus 21 and 139. Parking places are available
in the garage nearby.
Postal address: 1535 Budapest, 114 Pf. 777
Phone : 06-40-203-776
(call this number at the same tariff within the whole territory of Hungary)
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Opening hours
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Monday:
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8 - 18
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Tuesday:
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8 - 16.30
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Wednesday:
| 8 - 17 |
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Thursday:
| 8 - 16.30 |
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Friday:
| 8 - 12 |
You may as well send your remarks and questions to the following e-mail address,
however before doing so please, read carefully the information under “Do you have a complaint?”:
We hereby call your attention that we deal with concrete claims provided that
you submit it in writing, duly signed so that your claim is identifiable for the
institutions involved.
ugyfelszolgalat@pszaf.hu
